Managed endpoint security & threat monitoring.
Explore the technology, configuration and support included in managed protection.
More than antivirus.
Software alone is not enough. CSM combines protective technology with configuration, oversight and human support when security problems arise.
Managed Endpoint Security
Protection against malware, ransomware and suspicious activity on enrolled devices.
Threat Monitoring
Security alerts are monitored through the underlying protection platform, with escalation based on your service coverage.
Security Hardening
We review and configure key operating system, firewall, browser and account-security settings.
Phishing Assistance
Get help evaluating suspicious messages, links and common credential-theft attempts.
Quarterly Security Review
Every quarter we review enrolled-device security health, updates, alerts and recommended improvements.
Remote Incident Assistance
If you suspect malware or unauthorized access, our team can provide remote investigation and covered remediation support.
Technology watches.
Your team responds.
Monitoring tools flag suspicious activity on enrolled devices. When a covered alert requires action, a CSM representative contacts you to help investigate and take protective steps, according to your service agreement.
Detect
Protection software checks for signs of malware and suspicious behavior within the capabilities of your selected platform.
Contact
A representative follows up on actionable alerts according to their severity and your support coverage.
Respond
Receive guidance and covered remote assistance to help contain the threat and reduce further risk.
Detection and response times depend on connectivity, alert severity, platform capabilities and support hours. Instant detection, immediate contact and prevention of every attack are not guaranteed.
From antivirus software to managed support
Protection software is one part of the service. CSM also reviews security settings and device health, helps assess suspicious messages and provides covered remote assistance when an incident needs investigation.
Review monthly and annual plans for pricing, or read the cybersecurity service FAQs for detection and coverage limits.